In 1996, at the initiative of the “Bundesverband”, the NRW (North Rhine-Westphalia) state government established the "Transfer Agency for the Improvement of Information and Advice for the Victims of National Socialism in North Rhine-Westphalia.” The Transfer Agency, which is the longest-running project of the “Bundesverband,” informs and advises victims of Nazi persecution living in North Rhine-Westphalia regarding all compensation issues.

Since its inception, the “Bundesverband” provides advice and information to the victims of the Nazi tyranny with regard to all compensation issues. Over the course of its 20-year existence, it has supported more than 10,000 survivors of Nazi terror concerning the recognition and enforcement of their rights to compensation. That in recent years the “Bundesverband” has been able to do its work in such a successful way has in particular to do with the "Transfer Agency for the Improvement of Information and Advice for Victims of National Socialism in North Rhine-Westphalia”.
The Transfer Agency was established in 1996 at the “Bundesverband” by order of the NRW state government. The “Bundesverband” was regarded as an ideal promoter for the establishment of a central information centre for victims of Nazi persecution from North Rhine-Westphalia, as it already had a lot of experience in the field of compensation legislation, boasted a very competent staff and was already well connected with the persecuted and their associations.
The Transfer Agency is the contact office for the victims of Nazi persecution in North Rhine-Westphalia and is funded by the state of North Rhine-Westphalia. The advice and information is free of charge for all citizens who live in North Rhine-Westphalia.
The establishment of the Transfer Agency was and is of enormous importance for the “Bundesverband” and the victims of the Nazi terror regime since it was through the grants from the state of North Rhine-Westphalia that the work of the “Bundesverband” was made more efficient. Furthermore, the Transfer Agency provides a permanent granting of advice and information to the victims of Nazi persecution from North Rhine-Westphalia and thus creates absolute reliability for the citizens concerned. In addition, the employees of the Transfer Agency develop projects for the benefit of Nazi victims living in North Rhine-Westphalia, as well as for their descendants. The problems of the "Second Generation" have increasingly come into focus, and many requests from the so-called "grandchildren generation” reach the Transfer Agency who often ask for help with their research on the circumstances of the persecution of their grandparents.